Frequently asked questions
How the pickles are made, stored, and sent.
Are your pickles made fresh?
Yes. Every pickle is made separately for your order — never from old stock.
Do you add preservatives?
No added preservatives — not even vinegar.
Which oil do you use?
It depends on the pickle. The oil is listed in the ingredients on each product page.
How spicy is it?
Each pickle shows its spice level: Mild, Medium or Spicy.
How long does a pickle last?
The best before date is printed on the jar.
How should I store it?
Keep it in a cool, dry place. Always use a dry spoon and keep the lid closed. Refrigerate after opening for best freshness.
When will my order be dispatched?
Within 1–2 working days, because we make it after you order.
How much is delivery?
₹60 per order. Free on orders above ₹999.
How can I pay?
UPI, cards and net banking through Razorpay. Cash on delivery is not available.
Can I cancel my order?
Yes, any time before we start making it (while the status is "Placed"), for a full refund including delivery. Once we've started making it, it can't be cancelled.
How do refunds work?
Refunds go back to your original payment method through Razorpay, including delivery charges. Banks usually credit it within 5–7 working days after we process the refund.
My order arrived damaged or wrong — what do I do?
Contact us on WhatsApp within 48 hours of delivery with your order number and photos of the jar and outer packaging. We'll replace it free of charge, or refund it if you prefer — no need to return the damaged jar.
What if my payment doesn't go through?
Unpaid orders are cancelled automatically after 15 minutes. Nothing is charged.
Do you take bulk or event orders?
Yes — see our Bulk orders page.
Still have a question? Contact us